Suggested text: Our website address is: https://mossident.com.

Effective Date: 12 – AUG -2025

At Mossident, your privacy matters to us. We are dedicated to protecting the personal information of our customers, suppliers, distributors, and partners around the world. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name, job title, and contact details (email, phone number, address).
  • Billing and shipping information.
  • Payment details, processed securely through trusted third-party providers.
  • Identification information when required for international trade compliance.

Non-Personal Information

  • Browser type, operating system, and IP address.
  • Website usage data from cookies and analytics tools.
  • Preferences and feedback.

How We Use Your Information

We use your information for purposes including:

  • Processing orders, payments, and shipments.
  • Providing customer support and warranty services.
  • Sending order updates, invoices, and relevant communications.
  • Marketing our products, offers, and industry updates with consent where required.
  • Complying with legal, tax, and trade regulations.

Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

  • Logistics and courier companies for shipping purposes.
  • Payment service providers to process transactions.
  • Distributors or partners when necessary to fulfill orders in your region.
  • Government authorities, customs, or legal bodies where required by law.

International Data Transfers

As we work globally, your data might be sent to and processed in countries outside your location. We make sure these transfers follow the relevant laws by using safeguards like Standard Contractual Clauses or similar steps.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the goals in this policy.
  • Meet legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

Cookies & Tracking Technologiesghts

We use cookies to:

  • Improve website functionality and user experience.
  • Check site traffic and performance.
  • Remember your preferences.
  • You can manage or disable cookies in your browser settings.

Data Security

We use reasonable technical, administrative, and physical measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

Third-Party Links

Our website may have links to third-party sites. We do not take responsibility for their privacy practices. We encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy occasionally to show changes in our business or legal needs. We will post updates on our website along with the “Last Updated” date.

Need help?

If you have questions about this Privacy Policy or how we handle your data:

Email: mossident@gmail.com / info@mossident@gmail.com
Phone/WhatsApp: +92 315 6144854 / +92 3156144854
Address: Ugoki Road Sialkot 51310, Punjab – Pakistan